Effective date: March 10, 2026
Welcome to Kept. These Terms of Service ("Terms") govern your access to and use of the kept.pet website and related services (the "Service") operated by Kept ("we," "us," or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
You must be at least 18 years of age to use the Service. By creating an account, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
To access certain features of the Service, you must create an account by providing a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
You agree to provide accurate and complete registration information and to update it as necessary. You must notify us immediately of any unauthorized use of your account or any other breach of security.
We reserve the right to suspend or terminate accounts that are inactive for an extended period, used in violation of these Terms, or created using false or misleading information.
Kept is a web-based platform that allows users to create, organize, and share dog care sheets. The Service enables you to input information about your dog — including health details, dietary needs, behavioral traits, routine preferences, emergency contacts, and other care instructions — and generate a shareable link that can be accessed by caretakers, sitters, boarders, veterinarians, or anyone you choose to share it with.
The Service is designed as an information organization and communication tool. It is not a veterinary service, pet care service, pet sitting marketplace, or substitute for professional advice of any kind.
Your Content. You retain full ownership of all content and data you submit to the Service ("User Content"), including text, photographs, and any other information you provide as part of your care sheets or account profile.
License to Us. By submitting User Content, you grant us a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, store, display, and transmit your User Content solely as necessary to operate, maintain, and provide the Service. This license includes the right to display your care sheet content to anyone who accesses your shared care sheet link.
Responsibility for Content. You are solely responsible for the accuracy, completeness, and appropriateness of your User Content. You represent and warrant that you have all necessary rights to submit your User Content and that it does not infringe on any third party's rights.
Deletion. If you delete your account or specific care sheets, we will remove the associated User Content from our active systems within 30 days. Previously shared links will cease to function. Backup copies may persist in our systems for a reasonable period for disaster recovery purposes.
You agree not to use the Service to:
We reserve the right to investigate and take appropriate action against anyone who, in our sole discretion, violates this provision, including removing content, suspending or terminating accounts, and reporting violations to law enforcement.
When you generate a care sheet and share its link, the content of that care sheet becomes accessible to anyone who has the link. You are solely responsible for:
We do not monitor, verify, or endorse the content of care sheets. We are not responsible for any consequences arising from information shared through the Service, including outdated, inaccurate, or incomplete information.
THE SERVICE IS AN INFORMATION ORGANIZATION AND SHARING TOOL ONLY. Kept does not provide veterinary advice, pet care services, pet sitting services, or professional animal care recommendations. The Service does not create a veterinarian-client-patient relationship or any other professional relationship.
WE ARE NOT LIABLE FOR ANY INJURY, ILLNESS, DEATH, OR HARM TO ANY PERSON OR ANIMAL, OR ANY PROPERTY DAMAGE, LOSS, OR OTHER CONSEQUENCE ARISING FROM OR RELATED TO:
You acknowledge that the care and well-being of your pet is your responsibility. The Service is a tool to help you communicate care instructions, but it does not replace your obligation to ensure your pet receives proper care, including professional veterinary care when needed.
The Service may display product recommendations and links to third-party products and services. Some of these links may be affiliate links, meaning we may earn a commission if you make a purchase through them. These commissions help support the operation of the Service.
We do not endorse, guarantee, or warrant any third-party products or services. Product recommendations are provided for informational and convenience purposes only. Any purchase you make through an affiliate link is a transaction between you and the third-party seller, governed by that seller's terms and policies.
We are not responsible for the quality, safety, legality, or suitability of any third-party products or services. You should exercise your own judgment before making any purchase.
We may offer premium features or subscriptions ("Premium Services") for a fee. If you purchase Premium Services:
The core features of the Service — creating, editing, and sharing one care sheet — are available free of charge. We may modify the scope of free and premium features at any time.
The Service and its original content (excluding User Content), features, and functionality are and will remain the exclusive property of Kept and its licensors. The Service is protected by copyright, trademark, and other intellectual property laws.
The Kept name, logo, paw icon, and all related names, logos, product and service names, designs, and slogans are our trademarks. You may not use them without our prior written permission.
You may not copy, modify, distribute, sell, or lease any part of the Service, nor may you reverse-engineer or attempt to extract the source code of the Service, unless applicable law gives you the right to do so.
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.
WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE DO NOT WARRANT THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICE.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL KEPT, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:
OUR AGGREGATE LIABILITY FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS ($100.00) OR (B) THE TOTAL AMOUNT YOU HAVE PAID TO US FOR PREMIUM SERVICES IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
You agree to defend, indemnify, and hold harmless Kept, its officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to:
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
You may terminate your account at any time by deleting it through your dashboard or by contacting us at support@kept.pet.
Upon termination, your right to use the Service will immediately cease. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnity, and limitations of liability.
We reserve the right to modify these Terms at any time. We will provide notice of material changes by posting the updated Terms on this page and updating the "Effective date." For significant changes, we may provide additional notice (such as via email or a banner on the Service).
Your continued use of the Service after any modifications constitutes your acceptance of the updated Terms. If you do not agree with the modified Terms, you must stop using the Service and delete your account.
Governing Law. These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions.
Binding Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules. The arbitration shall be conducted in the State of California. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
Class Action Waiver. YOU AGREE THAT ANY PROCEEDINGS TO RESOLVE OR LITIGATE ANY DISPUTE WILL BE CONDUCTED SOLELY ON AN INDIVIDUAL BASIS, AND THAT YOU WILL NOT SEEK TO HAVE ANY DISPUTE HEARD AS A CLASS ACTION, A REPRESENTATIVE ACTION, A COLLECTIVE ACTION, A PRIVATE ATTORNEY-GENERAL ACTION, OR IN ANY PROCEEDING IN WHICH YOU ACT OR PROPOSE TO ACT IN A REPRESENTATIVE CAPACITY. YOU FURTHER AGREE THAT NO PROCEEDING WILL BE JOINED, CONSOLIDATED, OR COMBINED WITH ANOTHER PROCEEDING WITHOUT THE PRIOR WRITTEN CONSENT OF ALL PARTIES.
Exceptions. Notwithstanding the above, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
If any provision of these Terms is held to be unenforceable or invalid by a court of competent jurisdiction, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
These Terms, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Kept regarding your use of the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and us.
No waiver of any provision of these Terms shall be deemed a further or continuing waiver of that provision or any other provision. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
If you have any questions about these Terms of Service, please contact us at:
Kept
Email: support@kept.pet