Effective date: March 10, 2026
Kept ("we," "us," or "our") operates the kept.pet website and related services (the "Service"). This Privacy Policy describes how we collect, use, and share information when you use the Service.
By using the Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with this policy, please do not use the Service.
Personal Information. When you create an account, we collect your email address and a password. If you choose to provide it, we may also collect your name and phone number as part of your care sheet content.
Pet Information. You provide information about your dog(s) through the Service, including but not limited to name, breed, age, weight, health conditions, medications, dietary restrictions, behavioral traits, veterinary contacts, emergency contacts, and photographs. This information is stored in your care sheet and may be shared via your public care sheet link.
Usage Data. We automatically collect certain information when you access the Service, including your IP address, browser type, operating system, referring URLs, pages viewed, access times, and device identifiers. This data helps us understand how the Service is used and improve its performance.
Cookies and Similar Technologies. We use cookies and similar tracking technologies to maintain your session, remember your preferences, and analyze usage patterns. Essential cookies are required for the Service to function. You may disable non-essential cookies through your browser settings, though doing so may affect certain features of the Service.
We use the information we collect to:
Public Care Sheets. When you create a care sheet and share its link, the pet information and owner contact details you include are accessible to anyone with the link. You control what information you include and who you share the link with.
Service Providers. We share information with third-party service providers who perform services on our behalf, including hosting, data storage, and analytics. These providers are contractually obligated to use your information only as necessary to provide their services to us.
Legal Requirements. We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency). We may also disclose information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Business Transfers. In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our Service of any change in ownership or uses of your personal information.
We do not sell your personal information to third parties.
We implement commercially reasonable administrative, technical, and physical security measures designed to protect the confidentiality and integrity of your information. These measures include encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.
However, no method of electronic storage or transmission over the Internet is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
We retain your personal information for as long as your account is active or as needed to provide you the Service. If you delete your account, we will delete or anonymize your personal information within 30 days, except where we are required to retain it for legal, regulatory, or legitimate business purposes (such as resolving disputes or enforcing our agreements).
Care sheet data associated with a deleted account will be permanently removed and will no longer be accessible via any previously shared links.
Depending on your jurisdiction, you may have certain rights regarding your personal information. Under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), California residents have the following rights:
To exercise any of these rights, please contact us at privacy@kept.pet. We will respond to verifiable requests within 45 days.
You may also access, update, or delete your account information at any time through your dashboard.
The Service uses the following third-party services:
We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.
We use the following types of cookies:
You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Note that disabling essential cookies will prevent you from using the Service.
The Service is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@kept.pet.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Effective date" at the top. If the changes are significant, we will provide additional notice (such as via email).
Your continued use of the Service after any changes to this Privacy Policy constitutes your acceptance of those changes.
Kept is an information organization and sharing tool only. The Service is not a substitute for professional veterinary advice, diagnosis, or treatment. We do not provide medical, veterinary, or animal care advice.
We are not responsible or liable for any decisions made, actions taken, or outcomes that result from the use of information stored in or shared through the Service. This includes, without limitation, any injury, illness, or harm to any person or animal, or any loss or damage of any kind arising from reliance on care sheet content.
Users are solely responsible for the accuracy and completeness of the information they provide and for ensuring that their caretakers receive adequate instructions for their pets' care.
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Kept
Email: privacy@kept.pet